- Quality of Merchant
A total of 1000 deals were sold for this deal, and one of us here at ADL was among one of the lucky 1000. Having patronize this restaurant before she decided to purchase this deal to reminisce the good old taste of it. Check out what she has to say about this super value ramen set!
This voucher was bought a month back and I only had the time to redeem it recently as it is only valid for weekdays. Before we went down, I sent both the vouchers to my friend to get them printed out. Upon meeting, we realize that he only printed out one of the voucher! SO BLUR!!!! Since we were already very near the restaurant, we decided to try our luck and ask if we could redeem both vouchers using the one printed voucher that we had.
As I have visited the place before, finding it’s location wasn’t difficult at all. Nonetheless, even if you are visiting the restaurant for the first time, you will also realize that the location of restaurant is actually pretty good. It is located at the Cuppage Terrace which is a convenient spot just beside centrepoint and around 5 minutes walk away from Somerset MRT.
The restaurant was pretty empty when we reached and we enquired the lady at the counter regarding our “never print one voucher” issue . At first she insisted that we would need to print out both vouchers in order to redeem the two ramen set. However, there was really no place for us to print the voucher at all! We explained our predicament and fortunately, she was kind enough to allow us to write down the voucher number of the voucher that we had forgotten to print, and counter sign it. It was indeed pretty lucky for us to face such a understanding staff at Hokkaido Ramen Santouka. Thank you!
ADL tip: The reason why printed vouchers are required for most deals during redemption is because, some people will take advantage of not printing the voucher and claim that they have not redeemed the voucher, when in fact they already did! So… Do remember to print and bring your vouchers!
This deal we bought allow us to choose from four different kind of soup based. After spending some serious time contemplating, we decided to go for the Shoyu Ramen. The food took around 10 minutes to arrive, which can be considered pretty fast even though there were only two of us in the restaurant at that time. The staffs were friendly and attentive when we were placing our order and even greeted us when serving us our food. Not to mention, two glasses of iced water were served to us the moment we sat down, even though we did not request for it. That was definitely some pretty impressive service. Two thumbs up!
As seen from the image above, what’s included in each of our set are 1 Ramen, 6 piece Pork Gyoza, 1 Chawanmushi and 1 Salmon Rice. The portion of the Salmon rice is pretty small and I decided to try that out first. For me, I didn’t quite like the taste of it. But my friend love it a lot. So I guess its matter of preference for that dish. Next is the Gyoza. We have a choice between vegetable and pork, and both of us choose the pork Gyoza. The meat was tender and the skin of the Gyoza was nicely baked and not too hard. The taste was super awesome when you had it in your mouth while its hot. The Chawanmushi on the other hand, was just alright. Probably about the same as what you get at other normal Japanese restaurant.
Finally for the ramen, I must say that I was slightly disappinted. Previously when I had the ramen at this restaurant, the meat was so tender that it just kind of “melt” in your mouth. But this time round, the meat was slightly harder. As for the soup, it wasn’t as ‘salt-ish’ as what I had tasted before (for those who prefer a stronger flavour for their soup, you should go for the Shio soup based). After doing some checking, I then realised that what’s included in this deal is actually the ‘cheaper’ kind of ramen which cost $13.90. The one I had before was on the ‘upper price’ kind of ramen which cost about $20 a bowl. Perhaps that explains the quality.
ADL tip: Having check on so many deals before, we realise that more often than not, those items included in a deal are usually those not so popular / cheaper items (like the case above) by the merchant. Think about it, why would a merchant want to sell its best selling item at a discount via having a deal, when it can easily sell it at the original higher price and there will still be people queuing for it? Hence, when it comes to purchasing any deal, if in doubt, it is always best to call up the merchant and check out what you will be having exactly for a deal. That will definitely prevent you from experiencing the situation that I had above. I really thought I will be having the ‘upper price’ kind of ramen that I had eaten before :(
Of course, my opinion could be slightly bias as I’ve visited the restaurant before and sort of have a certain general expectation of the food there. To get a better and fairer opinion (so that I can write a more value adding post deal review for fellow ADL readers), I decided to ask my friend who have never patronize the restaurant before, on his thought about the ramen. According to him, the ramen was good, but not that fantastic.
Overall, I must say that we really enjoyed our meal there, and I never regret buying this deal.Thank you SuperDeals! Even though the ramen was slightly disappointing, the rest of the set dishes were all good. On top of that, the level of service was totally excellent I will definitely patronize this restaurant again in the future. But the next time round, I will try the ‘upper price’ ramen instead.
PS: While in the restaurant, I saw pictures and printouts of magazines depicting that the restaurant is actually one of the best ramen restaurant in Singapore. Being curious, I went to google out their real credential. Indeed, several famous food bloggers had blogged about the restaurant before! Check out what they have to say below!
Below are my ratings
Price: 5/5 ($17.40 for 4 different type of dish, what more can you ask for?)
Location: 4.5/5 (located at a centralize area and easily accessed)
Quality of merchant: 4/5 (Other than the ramen, the rest of the food is really good. They were also prompt in their service)
Terms & Conditions: 5/5 (We flouted one of the terms and conditions but we were still able to redeem our vouchers. Thank you!)
Hokkaido Ramen Santouka @ Cuppage
21 Cuppage Terrence, Cuppage Road s229452
Mon to Fri: 12 – 3pm & 530 – 1130pm
Not valid on Sat, Sun, eve of PH & PH
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